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Rosemary Vilgan
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Rosemary Vilgan

2013 Telstra Australian Business Woman of the Year Rosemary Vilgan held the position as CEO of QSuper, one of the world’s largest pension funds, from 1998 until the end of 2015. In this role, she transformed a public sector superannuation fund to become an award winning, globally vertically integrated financial services business for over half a million customers.

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Testimonials for Rosemary Vilgan

I recently engaged Rosemary to deliver the keynote address at the Breast Cancer Network Australia luncheon in Brisbane. I have had nothing but positive and enthusiastic feedback about her address. The audience of 500 was a mix of corporate tables and those attending in their personal capacity; those with personal experience of breast cancer, and those without. Rosemary's personal and professional experience enabled her to craft her address with a message for everyone in the room, whatever their role or situation, and was able to keep the entire room captive for the duration of her speech, which for that number of people is remarkable. I was sitting with one of our Board members, Olympian Raelene Boyle, who caught my eye to nod and smile approval of the address, and that is high praise indeed. I can highly recommend Rosemary to anyone seeking her services.

State Director, Ceda - The Committee for Economic Development of Australia

 

Having led a major business through times of industry, economic and political change, Rosemary Vilgan is a highly accomplished former CEO who speaks frankly about the challenges and rewards of leadership. For the Committee of Economic Development of Australia Rosemary addressed a 400 strong senior cross sector and cross profession audience on leadership, leading change, focusing a business on the customer and on the future, diversity and business transformation. A great story-teller, thoughtful presenter and generous respondent to diverse audience questions Rosemary impressed, challenged, informed and inspired guests with her business and leadership insights.

CEO ASFA - The Voice of Super

 

We were delighted that Rosemary accepted our invitation to speak at the MinterEllison International Women's Day function for 2016 in Brisbane. With an audience of women and men at varying career stages, Rosemary spoke about her career in superannuation and provided practical advice about how to manage your money in a manner that is likely to bring you long term satisfaction. Rosemary was able to engage and captivate us all with her reflections, insights and advice delivered with humour and eloquence.

Minter Ellison, Brisbane


Rosemary's presentation hadn't come out of a text book or the latest article she read. She had formed views based on years of actual experience which made her presentation authentic and practical. She was not guarded in sharing her experience. She was happy to talk about failures/learning as much as success. She welcomingly engaged with her audience. She thought networking was over-rated.

Executive Manager Health Insurance, Teachers Union Health

 

Rosemary was outstanding. A great speech.

Ita and Rosemary - absolutely brilliant. Great speakers and inspirational. What a great way to start the conference!! Well done.

Felt very privileged to have Rosemary and Ita talk to us about what makes a good super system and leadership skills. Both were very engaging women.

State Development Manager, Queensland Breast Cancer Network Australia

Rosemary Vilgan Travels from QLD
Fee Range: :$5001 to $10000

Rosemary Vilgan's Biography

2013 Telstra Australian Business Woman of the Year Rosemary Vilgan held the position as CEO of QSuper, one of the world’s largest pension funds, from 1998 until the end of 2015.  In this role, she transformed a public sector superannuation fund to become an award winning, globally vertically integrated financial services business for over half a million customers with almost $90 billion in accounts and $60 billion under direct management.

 

To achieve this, Rosemary led the building of an in house investment team and blended it with group life insurance, a large contact centre and operations and technology function and a buy out of a financial planning subsidiary.

 

QSuper has been the recipient of many awards judged across all industry sectors (eg banks, not for profit) under Rosemary’s leadership and in 2015 was awarded Best Superannuation Fund, Best Pension Fund and Best New Product.   Rosemary led many innovations at QSuper, and in 2000, achieved superannuation equity for Queensland Government workers, which benefitted some 80,000 people, mainly women.  In 2014 she won a Global Innovation Award from Pensions and Investment Magazine (USA) when, after seeing the devastation of the GFC on her customers, Rosemary designed and transitioned 400,000 customers to a new product that tailors savings to their age, account balance and the economic environment.

 

QSuper’s values and cultural fit were heavily emphasised by Rosemary and although the business went through massive change over many years, its engagement score was 88% across over 1000 employees.  In 2014 QSuper was awarded the Australian HR Award Employer of Choice (Public Sector and NFP). 

 

Rosemary is a Member of the Council and a Member of the Audit and Risk Management Committee for the Queensland University of Technology (QUT), having chaired this Committee for nearly a decade until 2015 (Revenue $900m). 

 

Ms Vilgan is a Fellow of the Association of Superannuation Funds of Australia (ASFA) and was previously an elected Director, spending six years as Chairman of its board, being the first female and youngest person ever to chair this Board.   She held past directorships on the South Bank Corporation, Australian Council of Superannuation Investors (ACSI) and International Centre for Pension Management (ICPM) in Toronto.  She was a member of the Federal Treasurer’s Financial Sector Advisory Council from 2008 to 2014.

 

 Rosemary is a Fellow of Australian Institute of Company Directors and is also a member of its Queensland Council. 

 

In 2009, she was awarded Life Membership of the Association of Superannuation Funds of Australia.

 

In 2013 Ms Vilgan was named as the 2013 Telstra Australian Business Woman of the Year and national winner of Telstra’s Community and Government award. She also won the 2013 Telstra Business Innovation Award for Queensland.  She used the Award to establish a scholarship to support a low income student through QUT’s Learning Potential Fund.

 

In 2015, Rosemary was awarded an Honorary Doctorate from the Queensland University of Technology for her services to the University.

 

Innovation Culture

 Rosemary built an organisation known globally for innovation:

•In 2014 Rosemary won a Global Innovation Award from Pensions and Investment Magazine (USA) for a new product that helps members tailor savings to their age, account balance and the economic environment

•In 2013 Rosemary won the Telstra Business Innovation Award for Queensland

•In 2000 QSuper achieved superannuation equity for Queensland Government workers, which benefited some 80,000 people, mainly women

•In 2015 QSuper was awarded Best Superannuation Fund, Best Pension Fund and Best New Product

•In 2014 QSuper won Australian HR Award Employer of Choice (Public Sector and NFP) and had an employee engagement score of 88%

 

Business Operations

 Rosemary led the building of QSuper to become an award winning, globally vertically integrated financial services business for over half a million customers with almost $90 billion in accounts and $60 billion under direct management. To achieve this, Rosemary oversaw the building of an in house investment team and blended it with group life insurance, a large contact centre and operations and technology function, as well as the buyout of a financial planning subsidiary.

Speaking Topics Include

Building a culture of continuous innovation - How to build an organisation with a clear direction.

Are you committed to exceptional customer service? - Asks the many hard questions in customer service delivery. 

Everyone is a leader - Is your organisational culture lived and breathed? 

Women don’t just live on Venus and men don’t just live on Mars - Do you have to manage women differently?

Diversity - It's not just what's on the outside that counts - Why businesses should value "diversity of experiences".

So you really think you know how the investment world is developing? - How do the largest investors build their portfolios?

Living money - Money is not all facts and figures. Emotions, upbringing and psychology all play huge roles. 

Your biggest financial asset is your superannuation - Superannuation is considered the most complicated product to buy.