David Staughton

David Staughton has over 20 years experience in a broad range of industries including Mining, Retail, Marketing, Hospitality, Franchise, Travel, Tourism & Consulting. He’s been passionate about business since working in the family hardware store at age 6.
David is a qualified Geologist and worked for five of Australia’s largest Mining Companies. He left to start his own hospitality business and ‘become a Millionaire by age 30’.
In 15 years he grew a function venue empire in Victoria. He built an enthusiastic, high energy hospitality team and hosted more than 2000 weddings & functions - winning Australian Bridal Industry awards three years in a row. He mastered the art of selling off-peak functions and had the busiest single room reception in Victoria.
David Staughton owned and operated a Retail Travel Agency for 7 years and was Chairman of Dandenong Ranges Tourism Association for 3 years. He was on the Yarra Valley & Dandenong Ranges Tourism Board and successfully established and operated the local Dandenong Ranges Visitor Information Centre. David Staughton is a passionate , lively and energetic keynote presenter.

Speaker Topics Include:

STAFF
How to Find and Keep the Best Staff
Understanding Gen Y and Generational Change
Teambuilding Workshop – Understanding Yourself & Others (for teams)

LEADERSHIP & MANAGEMENT
Creating High Performance Teams
Growing New Leaders – Staff Succession
Improving Communication – Coaching, Counselling & Confrontation

SERVICE
Customer Service that really sells
Managing Customer Experience (For Managers)
Dealing with Difficult & Tough Customers

SALES & MARKETING
Developing your Sales Mindset (or Developing a Sales Culture)
How to sell what’s hard to shift – Off-Peak season, Slow moving & Dead stock
Serve & Sell – Improving Sales with upselling, suggest sell and add-on selling
How to be a great Negotiator and Dealmaker
Pricing Psychology – How to charge and get what your really worth
Maximising Your Internet Potential – Improving Websites & Beyond

STRATEGY & FUTURE
Leading & Managing Change
Big Ideas changing the Future of Business
Maximising Business Value for Sale or Succession
Pump Up Your Profits – How to maximize your Profits

SKILLSET DEVELOPMENT
Effective Time/Life Management
Practical Presentation Skills
Recruitment & Selection Skills – Profiling, Interviewing and Hiring
Dealing with Difficult people & Conflict Management
Fun with Financials – improving Financial literacy
Improving Your Love Life (Humourous talk on M-F Communication)