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Brian Walker

Brian Walker

Brian Walker is one of Australia’s most sought after headline speakers on all aspects of retail.Australia’s ‘fittest’ retail presenter, author and commentator, Brian understands what makes retailers and brands successful and he passes this knowledge on as an energetic, engaging and informative retail speaker.

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Testimonials for Brian Walker

Brian Walker was a guest speaker at our National Managers Conference. His presentation was extremely relevant, and pitched perfectly for our audience in an easy to understand format. The audience were engaged and captivated and no doubt left with a clearer understanding of insights into retail trends along with tips to implement in their own businesses.
National Retail Coordinator – Kookai

Brian’s personal delivery style was very adept at getting our retailers on side…We asked Brian to present the findings from the research and key findings  to a room of 350 of our installer network at the annual conference – he had them captivated, engaged, thinking, enthused and in some cases embarrassed (and rightly so).  Be warned, however, as he was a pretty hard act to follow!
Sales and Marketing Manager – BP Solar

Please accept our sincere thanks for a great presentation. Your appearance really hit the mark with something for everyone, whether they were owners, managers or part of the sales team. In terms of pitch it wasn’t too complicated and wasn’t dumbed down. Overall an excellent start to the day. Thank you
Retail Manager, Pacific Fair Shopping Centre

Brian recently hosted a keynote at my latest industry conference. Through the process I have found Brian to be an absolute pleasure to work with and the consummate professional. He is insightful, knowledgeable and an expert in the retail field. He certainly is the ‘Retail Doctor’
National Channel Manager – Newsagents, Connections with ACP Magazines

Retail Doctor Group was described by many of our franchisees as a highlight of our conference! Brian Walker provided very relevant information, was highly engaging and left our audience excited to make improvements to their businesses.
The Outdoor Furniture Specialists

Brian Walker Travels from NSW
Fee Range: :$5001 to $10000

Brian Walker's Biography

Australia’s ‘fittest’ retail presenter, author and commentator Retail expert Brian Walker understands what makes retailers and brands successful and he passes this knowledge on as an energetic, engaging and informative retail speaker.   Brian Walker is the chief advisor of retail business fitness in Australia.  

As Founder and CEO of Retail Doctor Group, which he established in 2005, Brian has steered his business to become the leading retail operations consulting firm specialising in multi-channel retail, franchise and service sectors in every retail category.  

Brian is a leading media commentator on retail issues, regularly appearing on ABC, Channel 9 News and A Current Affair and Channel 7. Drawing on his 20 years of experience in retail senior management with leading retailers such as The Athletes Foot, Optus, Angus & Coote, Westfield, KFC and Woolworths, Brian has become Australia’s most sought after headline speaker on all aspects of retail. Generously sharing his proprietary “business fitness” consulting tools, Brian’s speaking topics are original, engaging, motivational and educational.  

Brian is a featured columnist for Inside Retailing and Smart Company and the contributing author of on-going articles for publications such as BRW, Australian Business Solutions, RetailBiz, Tech Trader, Sydney Morning Herald and My Business. His first retail book focusing on the implementation of ‘Fit Retail’ is currently in production.  

Brian has been awarded the International Retail Leadership Award: Asian Retail Congress and won the Australian Institute of Management’s National Scholarship. He was nominated for the Business Leadership Award: CPA Awards, Entrepreneur of the Year Award: Ernst & Young and Telstra Business Awards.  

He is a professional member of the National Speakers Association of Australia and several retail associations, including Australian Retailers Association, National Retailers Association, International College of Management (advisory board member), Australian Institute of Management and Australian Institute of Company Directors, Franchise Council of Australia, Australian Retail Association, Australian Centre for Retail Studies.   Retail Doctor Group are the Australian representative of Ebeltoft Group, a global alliance of retail experts. 

Speaking Topics Include

Global Retail Innovation Trends

The world of retail is changing forever. We are moving from shaping consumer behaviour to predicting it. In this highly motivating presentation following our latest 'Global Retail Innovation 10’ study, Brian Walker shares best practice case studies in your retail category from around the world and explains how these trends are building the future of retail.

  • All channels can promote and sell
  • Be where the customer is - augmented reality
  • Increased demand for convenience - click and commute and new delivery services
  • New technologies to watch
  • The role of the physical store
  • It's not omnichannel, it's just retail!
  • Building the 'fittest' retail channel possible

The Steps to Business Fitness

Brian Walker will present an information rich and engaging presentation that covers the key aspects of retail business fitness and begins to engage with these retail concepts. This presentation will inspire, educate and motivate across all the various aspects that build sales in a retail business.

In this session Brian Walker will cover the following areas of business fitness.

1. Begin at the End - Business planning and goal setting
2. Brand Aid™ - Developing and communicating a point of difference in the market.
3. Customer Connection - Understanding your customers and communicating to them.
4. Effective People – Building a sales based team culture in the business.
5. Fiscal Physical™ - Understanding the numbers incl. KPI’s sales, margins etc.
6. Category Cardio - Merchandise management, stock turns and inventory performance.
7. Doing the Basics Brilliantly - Non-negotiable standards in a business, selling, signage, merchandising etc

This session will provide practical tips and advice that you can implement in your business to help grow your sales, improve your operations and increase your profitability. Our business is your retail fitness™

State of the Nation

An update on current industry and category performance including performance benchmarks.

Heighten the Retail Experience
Engage customers from the outside and motivate them to come in, browse across channels and importantly, make a purchase!