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Dr Catriona Wallace

Dr Catriona Wallace

Entrepreneur, philanthropist and customer service futurist, Dr Catriona Wallace is a highly engaging and sought after. Catriona is internationally recognised for her knowledge and experience in the area of consumer trends and behaviour.

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Testimonials for Dr Catriona Wallace

At all times Catriona had an incredibly engaging style, with a deep expertise that she made accessible to audience members. Catriona also hosted Executive Round tables, webinar series, workshops and In-client Briefings. Catriona combines intellect, frameworks, practice case examples, interaction with the audience and humor in her style. Audiences always rated Catriona very highly. She was also a pleasure to work with as a professional Speaker.


Dr Catriona Wallace Travels from NSW
Fee Range: ::$10001 to $15000

Dr Catriona Wallace's Biography

Dr Catriona Wallace is the Founder and CEO of Artificial Intelligence FinTech and ASX Listed company (ASX:FGO) Flamingo Ai, provider of Cognitive Virtual Assistant and Knowledge Management technologies. Flamingo Ai is the second only woman led (CEO & Chair) business to list on the Australian Stock Exchange.

Based in NYC and Sydney, Dr Catriona Wallace has been recognised by the Australian Financial Review as the Most Influential Woman in Business & Entrepreneurship (2018), and as the FinTech Leader and Overall Excellence in Finance award by Women in Finance (2018). Catriona is one of the world’s most cited experts on the Future of Customer Experience, Artificial Intelligence and Bot Strategy.

Catriona has a PhD in Organizational Behavior: Human Technology Interaction and is a well published author and commentator.

Catriona is a highly recognized business person having recently been awarded Advance Australia’s highest award in Technology & Innovation for Australian’s working abroad. Catriona has been inducted into the Australian Business Woman’s Hall of Fame, has won Telstra Business Awards, and is Alumni of the Springboard Enterprises Women Entrepreneur’s and EY Entrepreneur of the Year programs. Catriona was awarded a prestigious Pearcey Foundation award for tech entrepreneurs. She was recently named among the Top 9 Female Entrepreneurs by the Sydney Morning Herald and Top 30 Women redefining business by Womens’ Agenda.

Catriona is also a philanthropist, human rights activist and mother of five.

Speaking Topics Include

The Future of Customer Experience

The Consumer Power Economy: When customers take charge

Vendor Relationship Management (VRM) - the new CRM

Organizational Behaviour: Human Technology Interaction

The Importance of Data & Big Data

Artificial Intelligence

Bot Strategy

Women In Leadership - The Rise of the Feminine Archetype

New Models of Philanthropy

Entrepreneurial skills: understands a market, see a need, rapidly develop a solution and commercialise

Resilience: learn how to embrace failure, embrace criticism, keep getting back up, keep going and just do it