Justin Herald Travels from NSW
Fee Range: :$5001 to $10000
Justin Herald's Biography
At the age of 25 with only $50 to his name, Justin Herald set about changing the course of his life. Justin created Attitude Inc, a clothing brand that became an international licensing success that turned over in excess of $20 million per year. Justin’s success was so well noted that he was named the “International Entrepreneur of the Year” for 2005. He recently was also awarded the Future Leaders Award, which recognises him as being one of the 50 most influential leaders of the next generation in Australia.
He is also Managing Director of Customer Culture, one of Australia’s leading customer service and customer engagement training companies, that not only teaches staff the “how” to give great service, but more importantly, “why” it is needed.
He is the creator and founder of JuniorEntrepreneur.com which teaches kids how to take their ideas and turn them into a business. This course has had global success. He also is the author of 8 Books.
He also personally mentors over 100 business owners each year Justin is regarded as one of Australia’s most sought-after speakers with engagements booked all over the country and overseas speaking in front of 150,000 people each year.
Speaking Topics Include
2022 – The Year of The Customer – Creating a competitive edge.
Customers / Clients are crying out for engagement, entertainment, experiences and connection. This keynote highlights the 6 areas customers are looking for when dealing with any business. Understanding the customers / clients journey and what they go through to do business with any business will unlock a greater level of success with those customers.
Old School is The New Norm
Over the last few years of the pandemic, the businesses that have understood that the basics that businesses were built on many years ago, are the things that need to be implemented back into their business.
Audiences gain a great deal of take home tips throughout this keynote as the younger generation of employees, franchisees and even business owners may never have realised that there may be an easier way to navigate out of the downturn in business that many have faced. The simplicity of how to work this way is really the success of this presentation.
The Cycle of A Sale
When you understand the simplicity of selling and the ease of getting repeat business, then business growth can be a lot easier. Throughout this keynote, I show the 4 areas that customers deal with before a sale, and the 4 areas businesses need to understand AFTER the sale to ensure repeat business AND referrals. This keynote is based upon 30 years of proven results.
How to Grow A Business Without Spending A Cent – The Attitude Story.
This is a fun filled yet highly practical keynote that is extremely applicable for what businesses have had to go through over the last few years. This is the story of how I took my last $50 and turned it into a $37 million brand in just 6 years. This was at a time when the internet had not really become “a thing”, when social media was not even a thought bubble, and when old school relationship building was the cornerstone of business success.
The Art of Adaption – When Uncertainty Is The New Certainty
The one thing all business now realise is that things can change very quickly. Unless we adapt our businesses to be able to respond quickly to those changes, then things will either stagnate or die.
This is a great keynote for staff for them to realise the role they play right now.
Others
Staff Training
Customer Service
Customer Experience
Customer Engagement
Understanding the customers journey
Start ups
Entrepreneurial topics
Business Growth
Leadership
Sales
Understanding how customers buy due to lockdown
Marketing
As well as workshops with the above