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Maria Carlton
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Maria Carlton

Want to know how to get more customers, spending more money, and NOT by discounting! It’s about getting the basics of your marketing, branding, customer service and good people behind the counter doing their best for your customers!...

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Maria Carlton Travels from QLD
Fee Range: .Up to $5000

Maria Carlton's Biography

Want to know how to get more customers, spending more money, and NOT by discounting! 

It’s about getting the basics of your marketing, branding, customer service and good people behind the counter doing their best for your customers!  According to Maria Carlton, growing your retail business is not rocket science, but it does take practical hard work to get this mix right.  

Cutting her teeth as a retailer in both pharmacy and fashion, Maria then moved into a successful career in marketing and promotions before turning that phase of her working life into a best-selling book and a further career move into coaching, publishing and marketing.   This unique set of skills has helped create a pragmatist who sees clearly the pitfalls and highlights of running any business that serves the end user – the customer.

Understanding how to get customers, keep them, and juggle the many aspects of keeping sane while running a successful business in ‘people service’ makes Maria a knowledgeable and interesting presenter on the subject of Retail, Customer Service, and Brand Communication for SME’s.

Maria has been named Business Person of the Year (2008/2011), Author of the Year(2005), and one of the top 50 Business Mentors in the World(2003), and has spoken in several countries on business and marketing for SMEs.

Speaking Topics Include

Customer Service IS Marketing
Thriving in Retail Marketing Strategy – Delete and Grow
Brand Values and Standards