Ian Brooks is one of Australasia’s leading business speakers. For more than 15 years. Ian Brooks has delivered between 100 and 150 keynote addresses and seminars each year to annual conferences, private companies and public organizations in...
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Testimonials for Ian Brooks
Ian Brooks travels from International
Fee Range: $5001 to $10000
Fee Range: $5001 to $10000
Ian Brooks's BiographyIan Brooks is one of Australasia’s leading business speakers.
For more than 15 years. Ian Brooks has delivered between 100 and 150 keynote addresses and seminars each year to annual conferences, private companies and public organizations in New Zealand, Australia, Canada, the United States, the United Kingdom, Brazil and Dubai.
Ian is one of only a handful of New Zealanders ever invited to speak at the prestigious Million Dollar Round Table in America.
Ian Brooks is passionate about business. His vision is a world where business adds value to the lives of everyone it touches - be they customers, staff, suppliers, shareholders or simply the residents of communities in which the business operates.
Ian's personal mission is to help businesses gain profitable customers who stay with them for a long time by creating exceptional levels of customer value and by creating an outstanding customer experience. Believing that business is tough but not complicated, Ian helps people to understand the elements of business success and has practical suggestions on how to improve business performance.
Essentially, says Ian, it s all about the customer. They are not important to your business, they are your business and without them you have nothing. Ian's audiences are inspired by his powerful message, entertained by his presentation and motivated by his enthusiasm. Most importantly, they treasure what they have learned.
For nearly 30 years, Ian Brooks has consulted to organisations in New Zealand, Australia, Canada and the South Pacific helping them to survive and grow in this crowded and competitive market place. Ian's clients have included large corporations, and many small and medium-sized businesses. Ian also has experience in the public sector and a large number of local authorities. Dr Ian Brooks has written 14 books on business management and customer care. Over 85,000 copies have been sold in New Zealand alone. This makes Ian the most published author in business management in New Zealand's history.
My passion, says Ian, is to provoke people. Provoke them to explore and develop their potential. When I speak to an audience, my goals are to stimulate, entertain and challenge. I want people to walk out with a new view of business and of themselves.
Speaking Topics IncludeCustomers, Your Partners in Profit
Four Principles of Business Quality - A Powerful Business Strategy
The Keys to Managing Change