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Roger Simpson

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With over 35 years’ industry experience, Roger Simpson is recognised as Australia’s #1 Authority on customer ROI in the retail industry and as a global expert on staff coaching, customer service and selling skills. He is the author of the book “The Ultimate Retail Sales Experience”.

Roger Simpson

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    Testimonials for Roger Simpson

    Roger and Tom's session highlighted that being successful in business and life is not rocket science…..it's all about staying positive, being creative, hanging in there and having some fun along the way.  Topped and tailed by Roger's overview of the key points, and featuring a myriad of wonderful anecdotes and pearls of wisdom from Tom, their session is a powerful combination of theory, experiential learning and entertainment.
    Tobin Borthers Funerals

     

    You did a wonderful job as MC at the Chemmart Conference held in Port Douglas.  You were the glue that held the agenda together, and you made it look so easy!  Your sense of humor was terrific as you seamlessly organized the transitions from speaker to speaker.  You are a real pro and it was obvious that you had really done your homework!  I would highly recommend you to others who need an MC who can help take a conference from Good to Great!
    Michael  Bergdahl Former Director of People Capital – Walmart

     

    Roger, it was great working with you again.  As always you were a dream to work with and the ultimate professional.  Your ability and willingness to go above and beyond to deliver for the client and ensure that the conference related to everyone in the room proves that you are a total professional.  I look forward to working with you again in the future.
    Broad Marketing

     

    I highly recommend Roger Simpson’s Product Awareness course as a highly effective way to increase store sales. Roger’s enthusiasm and passion for his philosophies during the workshops are well balanced by encouragement and clear direction in store”. I highly recommend Roger’s course if you are looking for Sales Increase of up to 200% to 300%. What business wouldn’t love to see increases like these on high margin lines!.
    Liquor General Manager Ritchies Stores Pty Ltd

     

    Roger is the best facilitator I have ever seen.
    Owner Beechworth Bakery   

     

    Roger Simpson travels from VIC, Australia
    Fee Range: POA

    Roger Simpson's Biography

    With over 35 years’ industry experience, Roger Simpson is recognised as Australia’s #1 Authority on customer ROI in the retail industry and as a global expert on staff coaching, customer service and selling skills. He is the author of the book “The Ultimate Retail Sales Experience”.

    His company, The Retail Solution, has delivered training and coaching programs to retail clients in 10 countries around the world, with most experiencing sales increases well in excess of 100%. The success of these powerful and dynamic programs is due to the focus on increasing the ability of store managers to coach their team to grow sales and increase service levels long term.

    A key outcome of all The Retail Solution’s training and consulting is providing clients with the ability to implement the learning points immediately upon return to their workplace and keep it going into the future. This drives immediate and long term results.

    His success lies in empowering store managers to foster long-term sales growth and elevate service standards. Roger ensures clients can implement newfound knowledge immediately, driving both instant and enduring results. His diverse clientele includes 2XU, 7-Eleven, BP, and Kathmandu.

    Roger is dedicated to creating exceptional customer service, achieving a triple win for retailers, staff, and customers.

    To enquire about Roger for your event contact Helene Greenham directly: helene@platinumspeakers.com.au

    Speaking Topics Include

    Training managers and leaders to coach

    Perfect for everyone who wishes to learn effective ways to increase the performance of their people

    Staff selection

    How to choose the pick of the bunch

    Customer service and sales

    On the phone, face-to-face, internal or external

    Master of ceremonies

    Facilitator

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