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Eliane Miles
PrintEliane Miles is a consumer and social trends analyst who helps senior leaders make confident decisions in complex and rapidly changing environments. Eliane’s mission is to create clarity from complexity, share the story in the data, and lead organisations towards active, confident decision-making.
Speaker Categories
- AI and Technology Speakers
- Business Speakers
- CEO's and Business Leaders Speakers
- Customer Service Speakers
- Female Motivational Speakers
- Futurists
- Leadership Speakers
- Retail and Franchise Speakers
- Thought Leaders
Testimonials for Eliane Miles
Eliane delivered a highly engaging session to our 160+ leaders at our national conference. Her insights helped our leaders shift and amplify their thinking in how we can be more responsive in a way that is authentic to our brand and our people.
CEO, Grant Thornton
Thank you for your excellent presentation! Your session was a great way to get the day started and to get the audience looking forward at what changes, challenges, and opportunities may arise. You played a huge part in making our conference a success!
Destination North Coast
The executive were effusive in thanks, and the presentation provided just the right research context to anchor the rest of our discussions.
Sydney Metro
Eliane is a stellar presenter – clear, conscience and relevant. I could listen to her for hours! She really set the pace and tone for a successful event.
Platinum Communications
Eliane has been fantastic to work with. She brought tremendous insight, energy and passion to our Leaders Forum session. I am very impressed by the analysis, research, turnaround and how she packaged and released the information to our global leaders.
Compassion International
Eliane's was really well received. The presentation and her delivery made it easy for people to understand. We would highly recommend Eliane, she fitted our brief perfectly.
LaTrobe University
Eliane's presentation was relevant and on point.
Citi
Eliane spoke very well and comes across naturally when speaking about the statistics and topics. Guests were kept engaged, laughed (at the right time!!), and found the content relevant and interesting. Eliane read the room well and was a pleasure to have as our keynote speaker.
Rhema FM
Our team thoroughly enjoyed your keynote and the workshop. I had quite a number of staff commenting that they thought you were a great facilitator and they found it a truly valuable day. Winning!
Swinburne University
Eliane is always excellent! The content and presentation was perfect.
Macquarie University
Eliane received the second highest rating of all our speakers (and we had 30+ speakers!). 98% of attendees rated Eliane as either Excellent or Good. Some comments gave were ‘eloquent, a great speaker’, ‘excellent’, ‘the most engaging speaker’, ‘excellent on subject matter and a very good speaker’, ‘great presenter, knew her subject matter very well,’ ‘clear and engaging presentation’, and ‘it was the best’.
Fundraising & Philanthropy Forum
Eliane spoke very well with clarity and a measured delivery. She balanced an obvious enthusiasm for the data being presented and the relevant implications for that audience, with a professional restraint that allowed participants time to absorb the message and the impact to them.
AISNSW
Eliane is a great speaker with great facts, insights and delivery style!
NAPSA
Fee Range: $10001 to $15000
Eliane Miles's Biography
Eliane Miles is a consumer and social trends analyst who helps senior leaders make confident decisions in complex and rapidly changing environments.
She is the founder of The Curious Co, an insights and strategy consultancy that delivers practical strategic direction to clients across a wide range of industries.
With clients including Grant Thornton, CommBank, and Shopify, she has helped some of the world’s largest brands gain insights for growth, engage more deeply with customers and build brand credibility.
Known for her analytical capability matched with deep intuition, audiences love her clear, curated, and engaging presentations.
Eliane has delivered over 100 keynotes, strategy sessions, and executive workshops across multiple continents. A regular media commentator, she has featured on ABC The Drum, 9News, SBS, and 7News as well as on radio, print and in online media.
Eliane’s mission is to create clarity from complexity, share the story in the data, and lead organisations towards active, confident decision-making.
Contact Helene Greenham directly to enquire about Eliane for your next event – helne@platinumspeakers.com.au
Speaking Topics Include
Board / Executive Strategy Keynote
The Structural Shift: 5 Forces Reshaping Customers, Work, and Trust
In 2026 disruption is no longer episodic. It is structural. AI-mediated engagement, demographic transitions, generational change, workforce challenges, and declining trust are converging all at once.
In this keynote, culture analyst and business strategist Eliane Miles delivers an evidence-informed environmental scan of the five forces reshaping customer behaviour, workplace expectations, and strategic decision-making:
- AI-mediated decisions: AI-assisted discovery reshaping visibility, relevance and trust
- Demographic compression: Ageing populations and workforce strain reshaping demand and growth
- Generational acceleration: Gen Z expectations redefining loyalty, work, and brand trust
- Capability inequality: The AI divide creating productivity gaps and cultural tension
- Trust as economic currency: Transparency and values alignment driving competitive advantage.
This session translates macro shifts into clear implications, equipping leaders to move from reaction to response, from noise to narrative, and from complexity to confident decision-making.
Marketing / Customer Experience Keynote
The AI-Era Customer: How Decision-making, Trust, and Loyalty are Changing
Customers are no longer navigating markets alone. They are navigating them with algorithms, peers, and AI.
Discovery is now intermediated. AI-assisted search, algorithm-curated recommendations and platform filters increasingly determine what customers see before they ever reach your brand.
At the same time, authority is flattening. Generational shifts are dismantling traditional hierarchies of expertise. For Gen Z in particular, peer recommendation, creator influence and expert opinion carry equal weight. Trust is earned horizontally, not hierarchically.
In this keynote, Eliane Miles examines how discovery, comparison and trust formation are evolving, and what this means for visibility, credibility, and brand positioning. The question is no longer, "How do we adopt AI?" The real question is, "How are our customers changing, and are we structured to meet them there?"
Leaders will leave with a clear lens for evaluating visibility, authority, and trust in an AI-mediated marketplace.
Leadership / Culture Transformation Keynote
Leading through Acceleration: Culture, Generations and Capability in the AI Era
AI is not just changing productivity. It is redistributing power. Organisations are splitting between those who are AI-augmented and those who are not. Confidence gaps widen. Capability gaps follow. Culture fractures quietly.
At the same time, generational transitions are reshaping how change is received. Younger employees question authority differently. They assess credibility through transparency and fluency, not tenure.
In this keynote, Eliane Miles connects customer shifts, generational psychology and AI adoption to the future of leadership. She outlines how to close capability gaps before they become cultural divides, communicate change in ways that build trust, and lead multi-generational teams through technological acceleration.
The future of leadership is not technical mastery. It is clarity, credibility and disciplined decision-making under pressure.