Anders Sorman Nilsson

Anders Sorman Nilsson's Biography

Anders Sörman-Nilsson (LLB / EMBA) is a global futurist and innovation strategist who helps leaders decode trends, decipher what’s next and turn provocative questions into proactive strategies.

With an average of 240 international travel days a year, Anders’ view is that the future and the now are converging in a city or start-up near you, giving the curious, the creative and the courageous a competitive and sustainable edge. At the same time, that same future contains fearsome forecasts for futurephobes.

This Swedish-Australian futurist has shared stage with Hillary Clinton, Nobel Laureates, and European and Australian heads of state. He is an active member of TEDGlobal, has keynoted at TEDx in the United States and Australia, was nominated to the World Economic Forum’s Young Global Leaders in 2015, and was the keynote speaker at the G20’s Y20 Summit in Australia.

His presentations are meticulously researched, highly energetic and always fascinating with content tailored to the audience, which is why clients like Apple, Cisco, Mercedes Benz, Hilton, SAP, Gartner and Macquarie Bank have turned to Anders over the years to help them turn research into foresight and business impact.

His thought leadership has been featured in international media like Monocle, Business Insider, Sky News Business, Financial Review, CIO Magazine and Boss. He is the author of the books Seamless: a hero's journey of digital disruption, adaptation and human transformation (Wiley, 2017), Digilogue: how to win the digital minds and analogue hearts of tomorrow's customers (Wiley, 2013) and Thinque Funky: Upgrade Your Thinking (Thinque, 2009).

Speaking Topics Include

2ND RENAISSANCE

If digital disruption was the dress rehearsal for your business model’s transformation, COVID19 became the burning platform. By now, we know that this virus has wreaked havoc on lives and livelihoods. None of us, professional, essential worker or otherwise, has been immune to either type of future shock.

But what does the world beyond the pandemic look like? And how do we as humans prepare ourselves for it?

Will we be going back to the status quo after lockdowns ease, or will we be forever transformed? What will we value, and how will we be spending our disposable income? What technologies are here to stay? Will we be migrating back into cities for work, or stay at home? Will the physical and virtual continue to blend? Will frugality be the new norm? What consumer behaviour will shape the commerce of tomorrow?

SEAMLESS - Digital adaptation and human transformation

How do you design frictionless customer experiences where customers can seamlessly navigate between digital and analogue touchpoints?

This is the main question Anders explores in this thought-provoking keynote. Emerging technologies such as Artificial Intelligence, Virtual Reality and the Internet of Things are enabling more and more brands to become truly ’seamless’.

This presentation will provide you with fascinating case studies and best practices from smart brands that understand how intelligent technologies can amplify customer service, create compelling customer experiences, remove friction and transform our lives.

THIS BESPOKE TAILORED PRESENTATION WILL PROVIDE:

A futurephile’s guide to creating seamlessness for your brand and organization

DIGILOGUE - How to win the digital minds and analogue hearts of tomorrow's customers.

As some organisations careen recklessly into the digital future and others are left behind by remaining steeped in the ways of old, thought leaders are coming to realise there is an important middle ground. Most often that’s where your customers and clients want you to be, the place where digital and analogue converge - the ‘digilogue’. In the digilogue it is understood that digital satisfies a customer’s mind while analogue soothes the heart.

KNOWING WHERE THIS PLACE IS DEMANDS:

An understanding of the parts of your business that simply cannot be allowed to go digital

An intimate knowledge of the customer experience, of the touch points that thrill them, that speak to their hearts and not their heads

An understanding of how your organisation tells its story to its public

A recognition of the artisanal skill, or customer service, that keeps customers coming back

Every business must know where its middle ground lies, where the old-school artisan meets the efficiency and power of the future. This customised presentation will help your people find where that place is.

WAVES OF CHANGE - GLOBAL TRENDS THAT WILL DISRUPT YOUR EXISTENCE.

Waves of change are rolling towards us and you’d better be prepared. But how do you spot the waves, or identify what’s going on in the market? How do you sense the direction of the currents, or establish what it means for your business? And how do you best position yourself so you’re not washed away, or choose a market position and ride the wave?

The WAVES OF CHANGE THREATENING EVERY BUSINESS ARE:

Digital Disruption – managing the tension between the analogue and digital touch points

Media Madness – realising that every company must think like a media company

Data Driven Dominance – working out how to turn data into competitive knowledge

THIS KEYNOTE WILL PROVIDE YOU WITH THE FOLLOWING FORESIGHTS:

Which new markets you should target, and how to identify and engage them

How to step back and deconstruct your own business model to identify new, non-traditional partnerships

How to sort through the data storm to turn customer insight into intelligent and strategic business assets

How to build innovation strategy that disrupts your competitors