Michael Licenblat

Michael Licenblat's Biography

In the world of business, service, and sales, no matter how confident, competent or experienced you are, setbacks are a part of every process.  How well you handle those failures, challenges and problems will often determine how successful you are going to be.

Michael Licenblat is a resilience expert who teaches people how to achieve more in high-pressure environments by bouncing back from pressures, setbacks, and rejections.

Born into a family of entrepreneurial parents, Michael grew up working inside the numerous family businesses and quickly learnt that success often came to those who can ride the bumps, get up, and keep going.

Over 20 years ago, Michael became one of the pioneers in building a successful natural therapies business through overcoming market rejection, refusals, and knockbacks.

Drawing on his background in Psychology, Shiatsu therapy, and over 25 years of Martial Arts experience, Michael has helped countless companies become 'pressure proof' and learn how to bounce back from the setbacks and rejections so they can out-achieve their competition.

In Michael’s upbeat, interactive and hands on presentations, he takes you into the world of reading ‘pressure patterns’ and building personal resilience so that you walk away with practical ideas on how to ‘keep your drive alive’.

Michael is the author of ‘Pressure Proof – how to thrive in time of disruption, change, and pressure’.  His articles are regularly published in several journals and, among his clients, he has delivered presentations to Toyota, Chemmart, REIV, Coles Myer Ltd., Pitcher Partners, St George, Smartline, SEEK, Hocking Stuart, Maurice Blackburn Lawyers, Maunsell, SalesForce, and the Victorian Parliament.

Speaking Topics Include

Becoming pressure proof - Thriving in times of disruption, change and challenge
In your current business climate, you will be under great stress to deliver more in less time with fewer resources. You will be confronted by continual changes, pressured by rising competition, and faced with higher expectations.
There will always be days of setbacks and failures; changes that you can’t control; workloads that never end, and problems that don’t seem to have solutions.
A major key to your success is being able to turn obstacles into opportunities and complaints into contributions. Being able to flow with change, adapt to pressure, and remain engaged and motivated is the currency of success.
This is greatly determined by how fast you can bounce back from the setbacks, challenges, and pressures that may otherwise slow you down, wear you out, or get in your way.
n this presentation, Michael Licenblat will explain how to build your professional resilience so you can out achieve your competition and thrive.

In this presentation, participants will learn how to:

Bounce back faster from setbacks and challenges

Lift personal productivity when dealing with multiple pressures

Remain motivated under pressure with a resilient mental attitude

Thrive and adapt in a competitive environment – without burning yourself out

High performance leaders - Build a pressure proof culture and resilient workforce
Team engagement and output capacity have been impacted by continual change, disruptive uncertainty and pressure overload.
Leaders are doing what they can to support their staff and, despite becoming exhausted and overloaded themselves, are still struggling to lift and sustain the team's output, engagement and retention.
The key to team engagement is for leaders to help their team turn strain and setbacks into energy and enthusiasm. The reality is, however, that leaders need to do more than manage processes and operations, and widen their understanding of
human behaviour if they want to create a high performing team.
Leaders need to understand the psychology of engagement so they can draw out their team's motivation - without being their cheer squad.

Participants will learn how to:

• • Integrate the foundations of building a pressure proof culture.
  • Build lasting engagement, loyalty and trust within your team.
  • Draw out high performance behaviours from their team.
  • Use the principles of intrinsic motivation to improve standards and workflow capacity.

Maximising your influence - Get buy in faster and resolve issues quickly without becoming drained
Creating high performance teams, managing people, delivering excellent service, and building client rapport is greatly determined by your ability to influence and communicate with emotionally charged people, without taking them personally or becoming worked up.
The quality of interactions between you, your team and your customers is the pivot point that either leaves people feeling uplifted and wanting to do more business with you; or results in tension and customers going to your competitor for a solution.
In this presentation, Michael will explain how to read, and be more influential and effective when working with situations of confrontation, conflict, complaint, or with challenging, non-compliant behavior or negative people - whilst staying calm, focused, and in control.  Not only will this help your team resolve issues faster, but these skills also promote an uplifting morale, and project a professional brand to the market.

In this presentation, participants will learn how to:

Be more influential with challenging, non-compliant or negative people

Stay cool and calm and dramatically reduce feelings of anxiousness, anger and frustration during a confrontation, conflict or clash

Avoid taking people’s comments personally and be able to work and communicate well with any type of person by reading their ‘Pressure Patterns’

Resolve issues quickly and effectively without becoming drained

Generating sales resilience - Keep your drive alive in the face of setbacks, rejections and adversity
Every year companies spend tens of thousands of dollars on training their sales teams in areas like prospecting, questioning and closing more sales.  While this type of training is clearly valuable, it fails to address a key factor impacting sales performance. That is, the ability of the salesperson to manage the rejections and pushbacks they face on a daily basis.
As a significant proportion of initial sales calls, follow ups and meetings end in ‘No’, setbacks are a part of any sales process.  Most salespeople, however, are never taught how to deal with the impact of hearing ‘no’, and as a result, their sales motivation and dollar productivity are diminished and the likelihood of future success reduced.
In this presentation, Michael provides practical techniques on how to bounce back from sales setbacks so that you can remain motivated and productive to hit sales targets faster.

In this presentation, participants will learn how to:

Recover quickly from rejections and challenges to achieve more.

Keep their ‘drive alive’ by not personalizing rejections or pushbacks.

Use failure as a stepping stone to project you forward.

Develop a resilient mindset to stay focused and dollar productive in tough markets.

Building business rainmakers - Turn reluctance into confidence and grow your client base in competitive markets
In times where competition is growing and clients are more discerning, businesses will have to work harder and smarter to secure their market share and business revenue. Whilst most industry professionals are technically orientated, having the confidence and motivation to initiate new business, follow up clients, mine your database for leads, and setting up client meetings can mean the difference between your success and failure.
Many people, however, avoid business development because they don't like it, it feels 'salesy' or because of the fear of rejection. This places a lot of strain on a handful of people in the business to find new clients, making business
development a burden, reactive and inconsistent.
This is not a 'hype up' session, but a practical look at the principles that drive technically oriented people to get past their call apprehension and sales aversion to achieve their business development targets – even when they don't feel like it.
In this presentation, Michael Licenblat will demystify how to turn reluctance into confidence and make business development feel comfortable and frictionless.

In this presentation, participants will learn how to:

Overcome sales reluctance and call aversion to initiate more leads and new contacts

Get past the 4 motivational killers that slow down your sales activity

Become confident and comfortable to approach new (and existing) clients in a professional and ‘non-salesy’ manner

Focus your time and energy to be more sales active and reach your sales/revenue targets faster

Accelerating implementation - Using the psychology of stickability and motivation to get things done
There is so much time, resources and energy invested into making plans, creating strategies, formulating new initiatives and writing vision statements yet only a portion of all that hard work ever gets implemented. Why is that?
People are mentally wired with an innate desire to achieve more and feel a sense of progress - so motivation should organically be a part of any project. The challenge is that overload, uncertainty, disorganisation and fear can turn all that enthusiasm into procrastination and inconsistency of activity.
By dissolving the barriers, resistances and obstacles to action, you will be able to tap into lasting motivation to stick with your goals until they are achieved. In this presentation, Michael will unpack the psychology of implementation and share how to get traction, make progress and stay on track to achieve your targets.
In this presentation, Michael Licenblat will demystify how to turn reluctance into confidence and make business development feel comfortable and frictionless.

Participants will learn how to:

Turn your procrastination into progress and activity.

Get past your excuses and resistances and do the tough stuff.

Use the principle of momentum to take consistent action.

Stop over thinking yourself to death and being paralysed by analysis.