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Sarah Bauling
Print“Creating a Customer Service Culture”
Sarah Bauling is a Business Communication Strategist. As a professional speaker, trainer and author her energy and vibrant delivery will inspire and motivate her audience to make small and simple changes that will positively impact her audiences.
Speaker Categories
- Branding and Advertising Speakers
- Business Speakers
- Conference Facilitators and Moderators
- Corporate Master of Ceremonies
- Customer Service Speakers
- Female Motivational Speakers
- Master Of Ceremonies / MC
- Retail and Franchise Speakers
- Sales and Marketing Speakers
Testimonials for Sarah Bauling
When Sarah offered the opportunity to learn how to present the Perfect Elevator Pitch I wanted in. I had no idea what I was in for! Sarah gave an excellent presentation of the elements of the pitch and I wondered what else there could be to learn. Wow! We learned so much more about how to make the most of that 20-30 second focus of power! Thank you so much Sarah! I’m so very grateful for your expertise, support and encouragement! Pure, potent, powerful words in 30 seconds! Just like essential oils!
The Raindrop Room – Essential oils
I loved the speakers and found your MC Sarah to be most refreshing. Keep well and
keep up the good work, will see you again at a future function. The MC was excellent and the motivational speakers brilliant, venue and food perfect. Compliments to the team at CSI for putting this together.Sarah most definitely Vibrant and Fun! Thank you for the event this morning. It was wonderful to listen to two remarkable speakers and Sarah
Conference Speakers International (MC) – Showcase
Our MC, SARAH BAULING was, again, amazing. Sarah, thank you for volunteering your time and spending the morning with us. Sarah has a way of making everyone feel welcome and always has such interesting people to talk about from her own life experiences.Sarah has the ability to “think on the fly” and is able to improvise on the spot. THANK YOU Sarah.
Sharing is Caring Foundation (MC) – Ladies Breakfast
Wow is all I can say!!!!!! Sarah is the true definition of a strong, exciting woman. She was our guest speaker for our woman’s day lunch and she just made it the best ever. Sarah taught us of the “Magic of Customer Service” in business and all that involves being Exceptional in life. When she gave us her testimony of survival in 2007 it all opened a whole new world in my own little world, I have learned to love and value people. Thank you Sarah for the strength you have bestowed in me personally. May you carry on and allow God to take you places for He has called you to help the broken hearted and the helpless souls.
Mapangubwe Hotel – Womens Day
Fee Range: $5001 to $10000
Sarah Bauling's Biography
Sarah Bauling is a Business Communication Strategist. As a professional speaker, trainer and author her energy and vibrant delivery will inspire and motivate her audience to make small and simple changes that will positively impact her audiences.
Having been in the hospitality industry since 1998 Sarah has lived and breathed all aspects of business and her “easy to apply” tools can be used by all.
Her areas of passion are Customer Service; Events; Sales and Marketing. Her focus and intent to always achieve success in these areas has resulted in many hours and years of learning and experience. She knows how impactful these segments are in any business.
Sarah has consolidated her experience and areas of passion to create focused training and keynote deliveries that she shares with customers, her delegates both on and off stage.
“Sarah is authentic, real and passionate. She inspires her audiences and customers to shift their thinking and the way they do things resulting in impactful changes.” Sarah has various keynote presentations which can be personalized and tailored to suit your audience and objectives.
Sarah has had the privilege of working with many top class local and international brands in a varietyof industries including: Hospitality; Travel & Tourism; Financial; Motor Vehicle; FMCG; Ironmongery;Food & Beverage; IT; Real Estate; Associations and Medical.
Whether it is a Ladies High Tea, a Corporate Event, or a function that requires relevant sponsors to not only be thanked but receive excellent exposure, Sarah can guarantee that she can achieve all of this seamlessly.
Sarah has an Associate degree in Speech and Drama attained through Trinity College of London and she has successfully completed various courses on Management, Sales and Marketing over the years. She is an avid member of her local Toastmasters Club which she joined in January 2013. Sarah will meet you for a pre-event briefing so she can understand exactly what you are looking for and ensure that the day runs seamlessly.
Speaking Topics Include
“The Magic of Customer Service”
In this high energy presentation Sarah will draw on real life experiences and scenarios that most people are familiar with and can relate to and will illustrate:
Why Customer service is the most important facet in your business
How to implement the “Magic of customer service” immediately with proven techniques
That exceptional customer service can increase turnover and profit
By using simple yet effective techniques which can be implemented immediately you will leave with:
The tools to turn customers into loyal, raving fans
To be in a position to change the lives of those around you
An understanding of the importance of building rapport with customers
The inspiration to be motivated and motivate those around you
To use simple, easy to implement techniques that will keep you ahead of your competitors
To keep your customers coming back for more
“Creating a Customer Service Culture”
In this high energy presentation Sarah will draw on real life experiences and scenarios that most people are familiar with and can relate to and will illustrate:
That customers and potential customers have certain expectations in terms of product and delivery
That the opportunities exist for one to create customer service expectations that will get customers signed up, retained and most importantly get them referring others!
That Customer Service will ultimately increase turnover and profit.
By using simple yet effective techniques which can be implemented immediately you will leave with:
Ideas on how to create a community of non-buyers through blogs who can ultimately become buyers – i.e. creating credibility and weight so when folk are ready to buy you are top of mind
Opportunities to give current clients exposure and added value
Understanding the power of talking to customers
Realising why we don’t respond as quickly to clients as we should, and the results if we do!
The power of understanding conversions and how to increase them. (Test, Measure and Manage)
The value of cross selling and maximising current customers’ experience
Being aware of complacency and how much this could cost you if you are
Genuinely caring about your customers and the knock-on effect this can have
“Invest in the Guest”
In this high energy presentation Sarah will draw on real life experiences and scenarios that most people are familiar with and can relate to and will illustrate:
What the most crucial areas of investment are within your business.
Why investing in crucial areas within in your business can be the “make or break” of creating loyal raving fans.
That investing and spending can ultimately increase turnover and profit.
By using simple yet effective techniques which can be implemented immediately you will leave with:
The inspiration and confidence to invest in areas within your business
To be in a position where you can inspire your team and individuals within your business
An understanding of the importance of investing in your business so that the client has the best, possible experience
The confidence to invest in crucial areas that will keep you ahead of your competitors
The knowledge that investing in specific areas will simply keep your customers coming back for more